Services
Understanding Supports offer a wide variety of personalised services to suit your needs. In providing these services we recognize, and put a value on, you as a person and your right to have a quality of life of your choice. This is done so in a kind, non-judgmental manner that always ensures your privacy is respected and acknowledged. Your opinions matter and will be listened to.
PERSONAL CARE
Whether we are assisting you with personal care, in home care, or help around the house, our friendly and experienced staff will always be punctual, courteous and happy to work with you to achieve a positive result that is in accord with your needs.
TRANSPORT
Sometimes transport can be a real issue and getting to appointments, or weekly shopping, can be challenging. The team at US are happy to work shifts around your appointments to allow you to have peace of mind that you can be where you need to be, when you need to be there.
FUNDING
Our funding criteria is based on the Federal Governments NDIS award which is available for anyone to see and access.
COMMUNITY
Community Access is something Understanding Supports recognise and put a high value and purpose on. Just getting out for awhile can turn a day into something completely different and offers a wide range of therapeutic benefits, including having something to look forward to each week or a group you may like to attend. We all like to have some fun and sometimes that’s not easy. We understand this. Often, as funding allows, the team at US take people away on weekend trips to offer a break and provide an opportunity to experience something different from the daily routine of life. We only do this when a rapport has been established and you are comfortable with us. Some of the locations people have enjoyed and experienced include the Gold Coast, Hervey Bay and Brisbane City.
LISTENING
We will never tell you what you need to do, or what you have to do, but will take time to offer you suggestions and options as to where some choices may take you. The Understanding Supports team will listen to you and validate you. Sometimes learning a new skill or trying something you haven’t done before can be hard work. We understand and recognise this. There is great strength and empowerment in working towards goals, no matter how big or small, and team US can work with you to support you to safely achieve these goals. Small steps at your speed.